In a piece that is less technical and leans more towards the human aspect of working during a global pandemic, Jennifer Rott, calls attention to the importance of supportive leadership during the current crisis that is COVID-19. She emphasizes how critical it is to focus on people in our current climate. She infers: “It is often said people are our most valuable resource. In the Technology space, this is especially true. It’s the people behind the technology – behind the products, the data, and the ecosystems – that enable us to better understand and navigate the world, our customers, and our impact.” Additionally, she identifies and delves into what she believes are the most critical leadership traits: empathy, trust, and gratitude.

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